Privacy Policy

Who we are

Our website address is: https://kenneyjones.com. The website is operated by Kenney Jones c/o Hurtwood Park Polo Club,  Horsham Lane, Ewhurst Green, Surrey GU6 7SW

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Contact forms on this website submit email to info@kenneyjones.com. Email logs on our web server may store personally identifiable information.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Cookies set on the site during typical usage are as follows:

Set by this website

If you submit a comment the following cookies are set:

  • comment_author_{HASH}
  • comment_author_email_{HASH}
  • comment_author_url_{HASH}

Set by third party services / software

Google Analytics
  • _ga
  • _gat_gtag_UA_134818108_1
  • _gid
Jetpack
  • tk_lr
  • tk_or
  • tk_r3d
Woocommerce (shopping functions)
  • woocommerce_cart_hash
  • woocommerce_items_in_cart
  • wp_woocommerce_session_

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.  Further information about Google’s privacy policy may be obtained from https://policies.google.com/privacy.

Social Media

If you share our content through social media, for example by liking us on Facebook, following or tweeting about us on Twitter, those social networks will record that you have done so and may set a cookie for this purpose.

In some cases, where a page on our website includes content from a social network, such as a Twitter feed, or Facebook comments box, those services may set a cookie even where you do not click a button.  As is the case for all cookies, we cannot access those set by social networks, just as those social networks cannot access cookies we set ourselves.

Who we share your data with

If you use this site and do not log in or submit any comments or email enquiries, we will not collect any personal data. We may collect technical data about your visit for Analytics or security purposes and this is detailed in the relevant sections of this policy.

We may use an external email marketing service MailChimp but this will only be where you give express permission for us to do so by indicating consent to join our mailing list. If you place an order on this website, we will share information with our payment provider and our couriers. Please see the relevant specific terms below. In all other cases, if you email us or submit a comment or any information with your name or email address or any other personally identifiable data, we will not share this information with any third parties, except where required by law.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We will also store any email that you submit to us on our web server and at our office at Horsham Lane, Ewhurst Green, Surrey GU6 7SW

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Please email info@kenneyjones.com with your request.

Where we send your data

Visitor comments may be checked through an automated spam detection service Akismet. Email submissions may be verified by Google Recaptcha. User activity for analytics purposes may be sent to Google Analytics. Please see precise terms in the relevant sections of these policies.

Contact information

If you have any questions about privacy, wish us to remove your data from our records or obtain a copy of any information we may hold about  you, please email info@kenneyjones.com

Shopping-related privacy policies

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example our payment provider Stripe and our couriers.

When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read our privacy policy here.

Payments

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. This information includes:

  • Name
  • Email
  • Address
  • Phone
  • City/State/Zip
  • Unique payment identifier
  • Payment provider identifier

Please see the Stripe Privacy Policy for more details.

Other Software Used On This Site

Jetpack

Jetpack is used to connect this website to useful services. Jetpack may receive non-personal information about your visit to help improve user experience. The privacy policy for Jetpack can be found here: https://jetpack.com/support/privacy/

Image Optimisation

User-submitted images may be transmitted to EWWW image compression servers in the United States and stored there for up to 30 days.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

Google Recaptcha

We use Google Recaptcha to protect against spam email submissions. This will send non-personal information such as your IP address to Google Servers to validate the your submission. Further information about how Google handles this data can be found in Google’s privacy policy at https://www.google.com/policies/privacy/.

Akismet Anti-Spam

We collect information about visitors who comment on our site using the Akismet anti-spam service. We may also use Akismet to protect against contact form spam. This information typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).